Official SHA Agent Services

SHA Services, Done Right.
Online. Fast.

Certified agents handle your Social Health Authority tasks — phone updates, PIN registration, contribution records and more — without you stepping foot in a queue.

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15 min

Avg Response Time

4.9/5

Customer Rating

10k+

Requests Processed

KDPA 2019

Data Protection Compliant

AES-256

Document Encryption

SHA Certified

Official Agent Hub

48hrs

Data Auto-Deletion

24/7

Request Monitoring

All SHA Services

Everything SHA, Online.

Our certified agents handle every SHA service end-to-end. Submit your request, upload documents, and receive updates — without leaving your home.

Ksh 500

24 hrs

Change Phone Number

Update your SHA-registered phone number online. Required: Police Abstract + National ID.

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Ksh 300

2 hrs

SHA PIN Registration

Register as a new SHA member and get your unique member number quickly.

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Ksh 200

1 hr

Contribution Statement

Get your official SHA contribution history and payment records for any period.

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Ksh 400

24 hrs

Beneficiary Update

Add, remove or update your SHA dependants / beneficiaries with official documentation.

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Ksh 800

48 hrs

Employer Registration

Register your business as an SHA employer and onboard your employees effortlessly.

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Simple Process

Done in 3 Simple Steps

01

Choose Your Service

Select the SHA service you need. Fill in your details including your SHA member number.

02

Upload Documents

Upload the required documents (ID, Police Abstract, etc.) securely through our encrypted portal.

03

We Handle the Rest

Our certified SHA agents process your request and send you confirmation via SMS & email within the stated timeframe.

Transparent Pricing

No Hidden Fees. Ever.

Change Phone Number

Ksh 500

24 hrs

SHA PIN Registration

Ksh 300

2 hrs

Contribution Statement

Ksh 200

1 hr

Beneficiary Update

Ksh 400

24 hrs

Employer Registration

Ksh 800

48 hrs

FAQ

Common Questions

Why do I need a Police Abstract to change my phone number?
SHA regulations require proof of identity for online phone number changes to prevent fraud and identity theft. The Police Abstract confirms your report of a lost/inaccessible line.
How long does the phone change take?
Our certified SHA agents process phone number changes within 24 working hours after verifying your documents. You will receive an SMS confirmation on your new number.
Is my personal information safe?
Yes. All documents are encrypted using AES-256 and are deleted from our systems within 48 hours of successful processing. We comply fully with the Kenya Data Protection Act (KDPA 2019).
Can I track my request?
Absolutely. After submitting your request, you will receive a unique Tracking ID. Visit our Track page anytime to check real-time status updates from your agent.
What payment methods do you accept?
We accept M-Pesa. After submitting your request, you will receive an M-Pesa STK push to the phone number you provided. Payment is only requested once documents are verified.

Ready to Get Started?

Join thousands of Kenyans who have simplified their SHA services. No queues, no frustration — just fast, certified service.

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