Beneficiary
Update

You can add your spouse, biological or legally adopted children under the age of 25, and your parents as dependants on your SHA membership. Each dependant type requires specific supporting documentation — marriage certificate for a spouse, birth certificate for children, and birth certificate or ID showing parentage for parents.

There is no strict limit on the number of dependants you can register. You can add one spouse, multiple children (under 25 years), and both parents. Each beneficiary is covered under your SHA membership for health services at accredited facilities across Kenya.

To add a spouse, you need their National ID (or passport), your marriage certificate, and your own National ID for verification. For customary marriages, an affidavit or chief's letter confirming the union may be accepted in place of a formal marriage certificate.

Yes. You can remove beneficiaries through our platform. Common reasons include divorce, a child turning 25, or updating records after a parent's passing. Removal requires your National ID and a brief explanation for the change. The update is processed within 24 hours.

Yes. Existing beneficiaries retain their SHA coverage throughout the update process. Adding new beneficiaries does not affect the coverage of those already registered. New dependants become eligible for services once the update is confirmed, typically within 24 hours.

Children are not automatically removed when they turn 25, but they become ineligible for coverage as dependants under your membership. It is recommended to update your beneficiary list proactively. Children over 25 should register for their own SHA membership independently.